{"id":15,"date":"2026-05-31T12:05:26","date_gmt":"2026-05-31T12:05:26","guid":{"rendered":"https:\/\/ztl.beb.mybluehost.me\/website_60ae19ad\/?page_id=15"},"modified":"2026-08-02T21:09:33","modified_gmt":"2026-08-02T21:09:33","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/pleiadesribcruises.gr\/en\/refund_returns\/","title":{"rendered":"LEASING TERMS"},"content":{"rendered":"
\n

<\/p>\n<\/div>\n\n\n

    \n
  1. Weather Conditions & Schedule Changes<\/li>\n<\/ol>\n\n\n\n
      \n
    • Safe Sailing Limit (Above 5 Beaufort): In the event of winds exceeding 5
      Beaufort, \u201cPleiades RIB Cruises\u201d reserves the right, at its sole discretion, to decide
      whether to proceed with the cruise.<\/li>\n\n\n\n
    • Alternatives: The leasing\/cruise and\/or departure time are subject to change by
      \u201cPleiades RIB Cruises\u201d at any time in the event of unforeseen weather changes or any
      other event beyond the captain\u2019s reasonable control. \u201cPleiades RIB Cruises\u201d will
      decide whether the charter\/cruise will take place on a completely new route or
      whether the leasing\/cruise will be rescheduled for a new date in consultation with the
      customer.
      In the event that the cruise route must be changed during the cruise\u2014for example, as
      a result of unforeseen weather conditions that make an area too dangerous for
      navigation\u2014 the Captain, in consultation with the Customer, may agree on a new
      destination. The final decision regarding any change to the itinerary or destination
      during the cruise, due to the above circumstances and to ensure the safe navigation of
      the vessel, rests with the Captain.<\/li>\n\n\n\n
    • Price Differences: If the new\/alternative route has a different cost than the original
      one, the price difference is either covered by the customer (if it is more expensive) or
      refunded to the customer (if it is less expensive).<\/li>\n<\/ul>\n\n\n\n
        \n
      1. Payment Terms \u2013 Pricing Policy \u2013 Fuel<\/li>\n<\/ol>\n\n\n\n
          \n
        • Reservations: To make a reservation, a deposit of 30% of the charter\/cruise price is
          required, and the remaining 70% is due one day before the scheduled cruise. Please
          send the payment receipt along with your personal information via email.<\/li>\n\n\n\n
        • Last-Minute Reservations: For reservations made two (2) days or fewer before the
          cruise, full payment is required immediately upon check-in.<\/li>\n\n\n\n
        • Fuel Policy: For 4-hour and 8-hour cruises, the cost of fuel is not included in the
          initial booking price. It is calculated based on actual consumption during the trip and
          paid as an extra charge upon return to the port. If, for any reason, including force
          majeure, the customer checks out at a port or marina other than the one agreed upon,
          they are required to pay the fuel costs for returning the boat to its home port.<\/li>\n<\/ul>\n\n\n\n
            \n
          1. Amenities, Alcohol, and Use of Equipment<\/li>\n<\/ol>\n\n\n\n
              \n
            • Alcohol & Food Consumption: Consumption of alcohol beyond what is provided
              by us is prohibited. Consumption is limited exclusively to the premium snacks and
              beverages offered on board.<\/li>\n\n\n\n
            • Water Sports & Equipment: The use of water sports equipment (e.g., SUP [Stand-
              Up Paddleboard], AQUA SCOOTER) and all equipment used off the boat is at the
              customer\u2019s sole responsibility. The company bears no liability for any accidents.<\/li>\n\n\n\n
            • Customer\/Passenger Personal Belongings\u2014Damage to \u201cPleiades RIB Cruises\u201d
              Equipment : The personal belongings and electronic devices (cell phones,
              smartwatches, etc.) of the Customer\/Passengers remain under their sole control, and
              they are solely responsible for their safekeeping and safe transport. \u201cPleiades RIB
              Cruises\u201d bears no liability for compensation for loss or any damage resulting from
              slight or gross negligence or willful misconduct on the part of the
              Customer\/Passenger.
              The Customer is also liable for any damage, wear and tear, or loss to \u201cPleiades RIB
              Cruises\u201d equipment, specifically the RIB (Rigid Inflatable Boat) itself, the SUP
              (Stand-Up Paddleboard), the AQUA SCOOTER (water\/underwater scooter), GoPro
              cameras, and WiFi devices (all owned by \u201cPleiades RIB Cruises\u201d), caused by their
              own gross or slight negligence or intent.<\/li>\n<\/ul>\n\n\n\n
                \n
              1. Safety, Minors, and the Skipper\u2019s Authority<\/li>\n<\/ol>\n\n\n\n
                  \n
                • Skipper\u2019s Authority: The Skipper is responsible for the safety of the passengers,
                  their compliance with all rules and instructions for safe navigation, and the safety of
                  the vessel.<\/li>\n\n\n\n
                • The Customer must comply with safety requirements, the Skipper\u2019s instructions, and
                  all applicable laws and regulations during the charter\/cruise.<\/li>\n\n\n\n
                • Fishing and underwater activities are prohibited without a valid license, where
                  required.<\/li>\n\n\n\n
                • The Skipper has the absolute authority to refuse boarding or to terminate the
                  charter\/cruise early and without any compensation, if any passenger is intoxicated or
                  if their behavior endangers safety, violates any of these Terms, or involves any illegal
                  activity under applicable laws and regulations during the charter\/cruise.<\/li>\n\n\n\n
                • If the Customer commits any offense that violates laws and regulations, and such
                  offense results in the Captain\u2019s arrest, the imposition of a fine, or imprisonment, as<\/li>\n<\/ul>\n\n\n\n

                  well as the seizure, seizure, or the imposition of a fine on the vessel, then the
                  Customer is obligated to compensate the Captain and \u201cPleiades RIB Cruises\u201d for the
                  expenses incurred, the damages suffered, and the business\u2019s lost profits resulting
                  therefrom.<\/p>\n\n\n\n

                    \n
                  • The Customer must carry valid identification documents with them throughout the
                    charter\/cruise. All passenger names listed on the reservation must match the names on
                    their respective identification documents. Failure to comply with this rule may result
                    in cancellation of the reservation. Furthermore, in the event of an unjustified delay in
                    notifying the Company of any apparent inaccuracies in the confirmed arrangements,
                    the Customer is solely responsible for any delays in departure.<\/li>\n\n\n\n
                  • Minors: If minors are participating in the cruise, their parents or legal guardians
                    bear full and sole responsibility for their safety, behavior, and entertainment during
                    the cruise. Customers who have children or are traveling with children must notify
                    \u201cPleiades RIB Cruises\u201d prior to departure (check-in) so that the company can provide
                    all necessary safety equipment for the children. In addition, the Captain will inform
                    parents or legal guardians of all safety procedures on board; however, the parents or
                    legal guardians of the traveling children assume responsibility for the behavior and
                    safety of all children in their care during the charter\/cruise<\/li>\n\n\n\n
                  • Passenger Health: The customer represents and warrants that the medical condition
                    of all Guests is suitable for the charter\/cruise, in relation to the reservation that has
                    been made. The nature of recreational boat charters may make them unsuitable for
                    individuals with physical disabilities or those undergoing medical treatment. The
                    customer is required to disclose, prior to departure (check-in), any existing condition
                    or medical issue that could potentially jeopardize their safe travel. A customer facing
                    a health issue (e.g., back\/spinal problems, pregnancy), grants \u201cPleiades RIB Cruises\u201d
                    the right to refuse boarding; however, if the customer insists on boarding, their safety
                    regarding the health issue they are facing is their sole responsibility, and \u201cPleiades
                    RIB Cruises\u201d bears absolutely no liability for any possible worsening of their
                    condition.<\/li>\n<\/ul>\n\n\n\n
                      \n
                    1. Cancellation Policy<\/li>\n<\/ol>\n\n\n
                      \n
                        \n
                      • If the customer fails to show up for the scheduled trip and does not notify \u201cPleiades
                        RIB Cruises,\u201d the company reserves the right to refuse a refund.<\/li>\n\n\n\n
                      • If the boat rental\/cruise fee is paid in full by credit or debit card and the
                        customer cancels the trip for any reason , 100% of the charter fee if the cancellation
                        is made 6 days or more before the scheduled departure date and time of the
                        leasing\/cruise.<\/li>\n\n\n\n
                      • If the boat\/cruise rental fee is paid in full by credit or debit card and the
                        customer cancels the charter for any reason , 70% of the charter fee will be
                        refunded if the cancellation is made between 5 days and 1 day prior to the scheduled
                        departure date and time of the leasing\/cruise.<\/li>\n\n\n\n
                      • If the boat\/cruise rental fee is paid via Cash on Delivery (COD) and the customer
                        cancels the leasing for any reason, the entire deposit (30%) and 70% of the leasing
                        fee will be refunded if the cancellation is made up to 7 days before the scheduled
                        departure date and time of the leasing\/cruise.<\/li>\n<\/ul>\n<\/div>","protected":false},"excerpt":{"rendered":"

                        well as the seizure, seizure, or the imposition of a fine on the vessel, then theCustomer is obligated to compensate the Captain and \u201cPleiades RIB Cruises\u201d for theexpenses incurred, the damages suffered, and the business\u2019s lost profits resultingtherefrom.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","_jet_sm_ready_style":".jet-sm-gb-46884974-1103-4c30-a3a5-bd20329387c2.jet-scroll-reveal--effect-mask::before{border-radius: 0px 0px 0px 0px;} .jet-sm-gb-78599d23-eab1-48fe-b030-f2f9a3f1bb77.jet-scroll-reveal--effect-mask::before{border-radius: 0px 0px 0px 0px;} ","_jet_sm_style":"{\"jet-sm-gb-46884974-1103-4c30-a3a5-bd20329387c2\":{\".jet-sm-gb-46884974-1103-4c30-a3a5-bd20329387c2.jet-scroll-reveal--effect-mask::before\":{\"scroll_reveal_mask_border_radius\":{\"value\":\"border-radius: 0px 0px 0px 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